At obm88, we believe that gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or harm. This page outlines the tools, policies, and support resources we have in place to keep every player safe.
Responsible gaming is not a checkbox for obm88 — it is a core part of how we operate. We recognize that while the vast majority of our Members across Jakarta, Surabaya, Bandung, Bali, and beyond enjoy betting as a recreational activity, a small number may develop patterns that cause genuine harm. Our duty of care extends to every single player on our platform, and we take that obligation seriously.
Gambling should never be used as a method to recover financial losses, to escape personal difficulties, or to generate income. If you find yourself betting more than you can comfortably afford to lose, or if wagering is affecting your relationships, employment, or mental health, it is important to act early. obm88 provides a range of practical, immediately accessible tools to help you stay in control — and our support team is available around the clock to assist.
The features described on this page are available to all registered Members at no additional cost. You do not need to be in crisis to use them — many players set deposit limits and session reminders simply as a matter of good financial hygiene. We actively encourage all Members to explore these tools regardless of how they feel their current gambling habits stand.
Problem gambling can develop gradually and is not always easy to recognize in yourself. The following are common indicators that gambling may be moving from entertainment into harmful territory:
If you recognize three or more of these signs in your own behavior, we strongly encourage you to use one of the tools below or contact our support team immediately.
Honest answers to these questions can help you gauge whether your gambling habits remain healthy.
Every tool listed below is available free of charge to all registered obm88 Members. Access them at any time through your Account settings, or request activation by contacting our 24/7 support team.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately; increasing it requires a 48-hour reflection period.
Cap the total amount you are willing to lose within a defined period. When your net losses reach the set threshold, all further wagering is suspended for the remainder of that period — regardless of which game or product you are playing.
Define the maximum length of any single gambling session. When your session time expires, you will receive a clear on-screen notification and the option to end your session or review your activity before continuing.
Enable periodic on-screen reminders that display how long you have been playing in your current session and a summary of your net win or loss. These prompts are delivered at intervals you choose — every 15, 30, or 60 minutes.
Take a short break from gambling without fully closing your Account. Choose a cooling-off period of 1 day, 7 days, 14 days, or 30 days. During this period, login to the platform is suspended and all marketing communications are paused. The period cannot be shortened once activated.
For a more serious and longer-term commitment, self-exclusion prevents all access to your obm88 Account for a minimum of 6 months, with options up to 5 years or permanent exclusion. This cannot be reversed within the chosen period. If you choose permanent exclusion, your Account will be closed and your data deleted in accordance with our retention schedule.
These commitments underpin every product decision and customer interaction at obm88.
Every new Member must pass identity verification confirming they are at least 21 years of age before any withdrawal can be processed. Where age is uncertain at registration, additional documentation is requested immediately.
Our limit system is designed so that restrictions are easy to tighten but require deliberate reflection to loosen. This asymmetry ensures that in-the-moment impulses do not easily override your cooler, planned decisions.
Members who activate any responsible gaming tool — including cooling-off or self-exclusion — are automatically and immediately removed from all promotional email lists and in-platform bonus notifications. No manual unsubscribe is required.
Our customer support team includes agents fluent in Indonesian, available 24 hours a day, 7 days a week. If you need to discuss a responsible gaming concern confidentially, our team is trained to assist with sensitivity and without judgment.
obm88 does not direct gambling advertisements at individuals who have self-excluded or who are showing behavioral indicators of problem gambling. We do not use misleading bonus language designed to encourage excessive play.
All slot games and casino titles on the obm88 Platform display their theoretical return-to-player (RTP) percentages and volatility ratings. Understanding these numbers helps players make informed decisions about the games they choose to play.
Recognizing that gambling has become a problem takes courage, and reaching out for help is the most important step you can take. obm88's support team is your first point of contact — we can activate any of the controls described above immediately, and we can refer you to appropriate external resources.
If you are in Indonesia and gambling is causing you distress, financial difficulty, or family conflict, please do not hesitate to contact us. Our agents are trained to handle these conversations with complete confidentiality and without any judgment.
While obm88 provides on-platform tools and direct support, we also recognize the value of independent counseling and peer-support resources for those dealing with problem gambling. The following organizations offer confidential assistance:
If gambling is significantly affecting your mental health, personal relationships, or financial stability, speaking with a professional counselor or psychologist is strongly recommended. In Indonesia, mental health services are available through community health centers (Puskesmas) across Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, and other major cities. Your GP or local Puskesmas can provide a referral to a licensed counselor experienced in addictive behavior.
Problem gambling affects not just the individual but their family and social circle as well. Speaking openly with trusted family members or community leaders can be an important part of recovery. Many individuals find that involving a trusted person — a parent, spouse, or close friend — in activating account controls provides additional accountability and support.
If gambling has led to debt or financial hardship, reaching out to a non-profit financial counseling service is advisable. Many Indonesian banks including BCA, BRI, BNI, and Mandiri have customer welfare programs that can assist with restructuring personal debt without penalty. Addressing financial issues directly, rather than attempting to resolve them through further gambling, is essential to breaking the cycle.
obm88 takes underage access extremely seriously. In addition to our own mandatory age verification process, we encourage parents and guardians to take additional steps to prevent minors from accessing gambling websites on shared or household devices.
If you believe a minor has accessed or registered an Account on obm88, please contact us immediately at [email protected]. We will investigate promptly and take all necessary action.
Log in to your obm88 Account to configure your deposit limits, session timers, and other responsible gaming tools before your next session. If you have questions, our FAQ covers the most common topics — or explore our full game library when you feel ready.
21+ only. Gambling involves risk. Never bet money you cannot afford to lose. Visit our Responsible Gaming page for tools and support. Terms & Conditions apply.